Products & Surfaces

Creating a Product

Create a Product to bundle your AI capabilities and deploy them through surfaces like chat widgets, APIs, and MCP servers.

Before you begin

You'll get the most value from Products if you already have at least one Flow or Agent built. If you're starting from scratch, try the quickstart guide first.

Create a Product

  1. Click Products in the sidebar

  2. Click Create Product

  3. Enter a name (e.g., "Customer Support Assistant")

  4. Add a description (optional but recommended)

  5. Click Create

You'll be taken to the Product detail page.

Quick start templates

Runtype provides quick start templates for common deployment patterns:

  1. Click the Create dropdown on the Products page

  2. Select Quick Start

  3. Choose a template:

    • Chat Widget — Embeddable chat interface for websites

    • REST API — HTTP endpoints for integrations

    • MCP — Connect to Claude Desktop or VS Code

    • A2A — Agent-to-Agent communication

  4. Follow the guided setup

Templates create a Product with pre-configured surfaces, saving you setup time.

Product settings

After creating a Product, configure these settings:

  • Name — Update the Product name

  • Description — Document what this Product does

  • Status — Set to Active (available to users) or Inactive (hidden)

  • Environment — Development or Production

Next steps

After creating your Product:

  1. Adding capabilities to a product to include your Flows and Agents

  2. Setting up a chat Surface, API Surface, or MCP Surface

  3. The visual view to visualize your Product structure

Start with one Surface (usually chat for testing) and add more deployment channels as needed. You can always add Surfaces later without disrupting existing deployments.

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